Terms of Use and Conditions for MyConcierge

Last updated: June 2025

1. Acceptance of Terms

By accessing or using the MyConcierge app/website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to any terms, please do not use our services.

2. Description of Service

MyConcierge is a platform that collects users' travel preferences to suggest personalized activities and attractions. Currently, the app is offered free of charge and does not sell any products or services.

3. User Registration and Account

To access certain features, you must create an account by providing your name, email, and password. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

Providing false information may result in suspension or deletion of your account.

4. Privacy and Data Protection

We only collect essential information for platform operation: name, email, and password (stored securely via hashing). Your data will be processed according to Brazil's General Data Protection Law (LGPD) and our Privacy Policy.

5. Permitted Use

You agree to use MyConcierge solely for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Using the app for illegal activities;
  • Attempting to access unauthorized systems or data;
  • Copying, reproducing, or exploiting the content without prior authorization.

6. Service Modifications

MyConcierge may modify, suspend, or discontinue any part of the services at any time without prior notice, at its sole discretion.

7. Support

If you have any questions or issues with the platform, please contact us at myconciergeai@gmail.com.

8. Limitation of Liability

MyConcierge provides activity and attraction suggestions based on the preferences submitted but is not responsible for the availability, quality, or suitability of the suggested attractions. Participation in suggested activities is the user's sole responsibility.

9. Intellectual Property

All content available on MyConcierge — including text, images, code, and trademarks — is protected by intellectual property rights and belongs to MyConcierge or its licensors.

10. Changes to the Terms

We reserve the right to change these Terms of Use at any time. Changes will take effect immediately upon publication. Continued use of the app after changes constitutes acceptance of the new terms.


Privacy Policy for MyConcierge

Last updated: June 2025

1. Introduction

Protecting your personal data is a priority for us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the MyConcierge app.

By accessing our services, you agree to this Policy.

2. Data Collected

We collect the following personal information:

  • Name (provided during registration);
  • Email (provided during registration);
  • Password (stored securely via hashing).

We do not store sensitive data or track your real-time location.

3. Purpose of Data Collection

We use your data to:

  • Create and manage your account on the app;
  • Personalize your travel experiences and activity suggestions;
  • Communicate updates, registration information, and support.

4. Data Sharing

MyConcierge does not share, sell, or rent your personal data to third parties.

If integration with partners becomes necessary in the future, you will be informed and asked to give explicit consent.

5. Storage and Security

We adopt technical and administrative measures to protect your personal data from unauthorized access, destruction, loss, alteration, communication, or disclosure.

Passwords are stored using secure encryption (hashing).

6. Data Subject Rights

In accordance with Brazil's General Data Protection Law (LGPD), you have the right to:

  • Confirm the existence of data processing;
  • Access your data;
  • Correct incomplete, inaccurate, or outdated data;
  • Request the deletion of your data;
  • Revoke your consent at any time.

To exercise your rights, please send a request to myconciergeai@gmail.com.

7. Use of Cookies

Currently, MyConcierge does not use tracking cookies.

If this practice changes, you will be informed and allowed to provide consent.

8. Changes to this Policy

We may update this Privacy Policy at any time. We recommend periodic review. Changes will take effect immediately upon publication in the app.

9. Contact

For any questions, requests, or complaints related to this Policy or the processing of personal data, please contact us at:

Email: myconciergeai@gmail.com